Meet the team
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Merch experts
Our merch experts live and breathe branded merch. They know what works, helping you choose products that suit your brand and fit your budget; all with the goal of making you look brilliant (and your life easier).
Ali Grant
Ali is a gardening and seamstress superhero, who can sew her own cape AND keep plants alive.
Ask her anything about branded merch, pruning or propagation. Just don’t ask her to hem your trousers.
Anna Irvine
Merch extraordinaire Anna used to work for Cadbury. We don’t know why she gave up the free choc, but we’re glad she did.
She’s also an obsessive veggie grower and French-speaker, who occasionally refers to her plants as ‘Mes chéris’.
Danielle Heaton
Danielle ‘Dyson’ Heaton ranks hoovering as one of her favourite pastimes and has way too many pairs of trainers.
She’s also an out-and-proud Harry Potter mega-fan who has left her DNA at Hogwarts in London and the Wizarding World in Orlando.
Jason Heaton
Chief Dog Welfare Officer Jason bolted up the highest mountain in England, Scotland and Wales without so much as a calf strain.
His sunglass-loving dog did not join him on this epic 24-hour feat, preferring leisurely park strolls instead.
Jon Burn
Jon is a declutter king and avid sports nut, who occasionally has his spirit broken on the golf course.
Just don’t get this Newcastle native started on ‘real football’ (or dare to call it soccer in his presence).
Melissa Jakszewicz
When she’s not diving into schools of sardines in Dubrovnik, Melissa is waiting patiently for the Freo Dockers to win their first flag.
She’s so confident that this is their year, she’s already bought the bubbly.
Nick Heaton
Beer Fridge Manager Nick has serious big Dad energy, welcoming 5 kids across four decades.
He loves his children dearly, but when the football is on, nothing exists except the big screen, beer and his beloved fur-babies.
Tom Heaton
Rap disciple Tommy-J/LL Cool T/Tom Lamar doubles as an AFL superfan who longs to be St Kilda’s number one ticket holder.
Surprise! He trebles as a football trivia genius and Preston North End devotee.
Will Wood
Will claims to be a former European Knuddle champion. Don’t ask us what that means.
He’s also a one-eyed, hopelessly devoted, slightly maniacal Leeds fan.
Pedro Tristao
Pedro brings Shark Tank-level boldness to everything he does, stirring up innovation—and perfecting the BBQ grill.
With sharp instincts and a knack for flavour, he turns every BBQ into a pitch-worthy event full of great food and good vibes.
Glen Greenberg
Glen speaks French and Italian fluently and finds it hard to control himself around both nations’ cuisines.
He’s also a huge sports nut who idolises sporting heroes and enjoys nothing more than a big win.
Colin Brown
A proud Scot and vinyl connoisseur, Colin has been spinning records since he was a wee bairn.
He’s also a loyal Heart of Midlothian supporter, which has resulted in heartbreak and occasional nerve damage over the years.
Kate Johnson
Music lover Kate heads up our Melbourne office. She’s such a gem, she once rode a bike from London to Paris for charity (aww).
She’s also a classic sideline sports hero who leaves the sweaty stuff to the professionals.
Jenna Briggs-Rimmer
Disney devotee Jenna ate so much lemon meringue pie during her 2 pregnancies, she’s surprised she didn’t give birth to the sweet treat.
A talented singer, she’s performed on stage since she was a wee tot (even recording an album in Nashville, Tennessee—yeehaw!).
Art room
Masters of logo placement and custom creations, our in-house design team takes brand assets and turns them into merch-ready designs that wow. They consider every detail, so your branding shows up strong and stays that way.
Alejandro Tearney
Alejandro is our resident digital Picasso and comic buff who loves a bit of heavy metal on the side.
You’re likely to find him superglued to his iPad Pro long into the night, creating yet another masterpiece.
Nikita Wynne
Nikita is an outside-the-box creative thinker and dirt bike lover, who dreams of owning a 1200CC Triumph Speedmaster Cruiser.
When she puts down her sled, she’s partial to a round of oil painting.
Liz McLennan
Talented graphic designer Liz is also a gaming whiz, who has been getting a thumb workout on controllers since she was 4.
Any day she can whip out her Elden Ring controller is a damn good day.
Camille Legaspi
ADHD-fueled artist Camille starts projects with great enthusiasm, then detours into 5 side projects but finishes with a masterpiece.
That same chaotic brilliance often leads her to finding paintbrushes she lost three weeks ago.
Jericho Duetiz
Echo fell hard for Japanese fashion, mastering the art of layering with serious style. Music from the 80s to new era keeps his vibe up.
A coffee-fueled force in the Art Room, espressos power his creative flow and keep him crafting brilliant merch daily.
Customer experience
These are the people who keep things running smoothly. Responsive, organised and helpful, our customer experience team makes sure your merch gets sorted quickly and done right the first time.
Sabrina Jabas-Reid
Sabrina hails from a teeny tiny German village called Schwörstadt, which is misspelled almost as often as her name.
She’s the queen of cake-decorating and loves cooking up European comfort food (you haven’t lived till you’ve tried her bread dumplings).
Jazmin Pozo
Visual merch guru Jazmin is famous for her cake-shaped fruit creations that trick kids into eating healthy things.
This multi-talented superstar also has a knack for turning bog-standard paper into beautiful blooms.
Kate Underhill
Kate can hear terrifying stories and be nonplussed, because she can’t actually visualise them (it’s called Aphantasia—where do we sign up?).
You’ll usually find her glued to books, devouring sci-fi, fantasy and all things Harry Potter.
Skye Pham
Skye has a killer short-term memory and loves slamming a shuttlecock (maybe don’t get in an argument with her).
She credits badminton as the one sport that doesn’t penalise her occasional lack of coordination.
Vicki Tomkinson
Vicki stays fit by chasing after 12 active grandies and loves pondering her fantasy cricket league team.
Did we mention she’s a Tiger on the golf course?
Jack Hicks
With his love of martial arts, Jack is prone to a Mr Miyagi moment, but you’ll also find this sporto glued to the box watching AFL and cricket.
He’s a bit of a biker in his downtime too, with a dream of owning a brand-spanking new Ducati one day.
Mumtaz Hussain
Mumtaz loves a bowl of cereal minus the milk, which confounds our entire office.
He’s also a complete and utter cricket purist, who doesn’t dare to cheat on it with any other sport.
Gabrielle Dixon
Gabrielle’s a country girl who’s embraced city life, and she loves building a good flat pack.
With 20 bags and counting, her family wonders if her beloved handbag collection will ever stop growing.
Melissa Milner
Country gal Melissa grew up with a clingy pet bull, plus an owl living in her room—and drove a harvester once her feet reached the pedals.
She’s also an art history buff, talented painter and travel nut, who loves to throw on a backpack and explore the world.
Marketing
The hype team building the buzz around our brand! They not only bring the energy, but also shape the message and spark attention where it counts. Marketing gives brilliant merch the spotlight it deserves.
Ceci Bainbridge
Ceci believes insects are out to destroy her, which has led her to become a bug expert (know your enemies, right?).
When she’s not devouring insect literature, you’ll find her dreaming about her next holiday with a wide ocean vista.
Caitlin Willing
With Disney and Harry Potter magic in her heart, Caitlin is a writer who adds creative sparks to every piece she pens.
From content you can’t scroll past to fiction you can't put down, her words will leave you spellbound.
Warren McKenzie
Warren's an avid supporter of Tottenham Hotspur Football Club (he also has ties to Birmingham and Aston Villa, but let's keep that between us).
He enjoys the tactical aspect of football and brings the same strategic mindset to our brand’s overall design.
Pawel Grzeszczak
A citizen of the world, Pav’s lived in Poland, Ireland, England and now Australia. His motto is ‘to live life by design’.
And that’s exactly what he does with graphic design for our brand, bringing a world of inspiration along with him.
HR, payroll and accounts
The quiet achievers behind the scenes. They sort our payslips, manage our paperwork and support our people. HR, payroll and accounts keep the lights on and the wheels turning.
Lisa Herbert
Lisa is a crafty gal, who loves to sew, scrapbook and bring old furniture back to life.
She’s also an accounts maestro who doubles as Look Brilliant’s resident Disney princess.
Sue Heaton
Sue isn’t a baker, but she is a certified cake enthusiast and always ready to celebrate with something sweet in hand.
Equal parts witty and tidy, Sue keeps her humour sharp and her desk neater.
Sue Bloom
Sue is a super fit running machine, who shamed us all by smashing a 48km cross country trail run.
She’s also a tragic, but ever hopeful, Fremantle Dockers fan.